The IT Department is led by Scott Smith. Scott has experience providing technical hardware/software support in a Windows environment, as well as detailed knowledge of network infrastructure, site-to-site connectivity, including Sonicwall support and maintenance, and SQL Server Express/Windows Server 2012, 2016 and 2019.
Prior to joining Strategic Solutions, he worked in healthcare IT settings providing system support and repair. The IT department works directly with Medent on implementation and maintenance of the system. Additionally, IT works with staff and external clients to set up and maintain EMR systems.
IT also routinely works with the following:
- Firewall maintenance and control
Tunnel and Remote Setup configuration
Supporting and Maintaining Office 365
Upgrading Networks, Systems and Hardware
Software licensing including Antivirus and Security
VOIP Phone systems
HIPAA Risk Analysis and Reporting