WHO WE ARE

Challenging ourselves to bring new and original ways of thinking

Who We Are2018-09-29T23:14:41+00:00

Exterior Building

COMPANY HISTORY

Strategic Solutions was formed in 1994 to assist physicians and hospitals in navigating the ever-changing world of healthcare management.

We provide consulting services to physician delivery systems, whether private practice, hospital-based or part of a larger physician network. With a proven track record of increasing efficiency, reducing costs, and increasing profits, our client list, and our reputation continue to grow. We have established clientele covering a wide geographic region including the Capital District, Mid-Hudson Valley, Western NY and the Adirondacks. We also serve clients in PA, VT, and NH.

Our principal consultants offer an outstanding combination of extensive and varied healthcare experience in private practice, hospital and insurance company settings. A support staff of more than 100 professionals providing exceptional service and support in medical billing and consulting.

MEET OUR TEAM

Lori Jenkins

LORI JENKINS

CPA, PRESIDENT

Lori Jenkins has more than twenty-five years of experience in the financial and operational management of healthcare organizations.  Read full bio »

Laura Doolin

LAURA DOOLIN

MBA, VICE PRESIDENT

Laura Doolin has more than thirty years
of experience in both the hospital and private practice setting. 
Read full bio »

Marla Krauss

MARLA KRAUSS

MBA, CPC, Vice-President

Marla Krauss joined Strategic Solutions in 1996, and has been heavily involved in front-line operations and billing management projects.  Read full bio »

Karen Roy

KAREN ROY

CPC, SR. CONSULTANT

Karen Roy has more than 20 years of experience in both hospital and private practice settings.
Read full bio »

Shannon Campoli

SHANNON CAMPOLI

CPC, CHONC, DIRECTOR OF HOSPITAL BILLING

Shannon Campoli has more than 20 years experience in healthcare billing. She has been with Strategic Solutions for 13 years. Read full bio »

Peggy Drahos

PEGGY DRAHOS

DIRECTOR OF PRIVATE PRACTICE BILLING

Peggy’s 20 years of experience in the private practice setting include medical billing, management of billers and working with clients. Read full bio »

Sara DiBlasio

SARA DIBLASIO 

CPC, CODING MANAGER

Sara leads the Coding Department. She has extensive experience in medical billing, providing insight and knowledge in coding activities. Read full bio »

Deidre Dowling MA, CPC

DEIDRE DOWLING

MA, CPC, MANAGER OF CORPORATE TRAINING

The Training Department is led by Deidre Dowling. Deidre has been creating and implementing education programs for over 15 years. Read full bio »

Scott Smith IT

SCOTT SMITH

MANAGER OF INFORMATION TECHNOLOGY

Scott leads the IT Department. He provides hardware/software support, network infrastructure, connectivity, and much more. Read full bio »

“Strategic Solutions has been key in turning our practice into a very efficient, patient-friendly business. Their billing services have improved our financial performance. Their valuable insight into improving workflow, in providing coding education, and in EMR implementation support have allowed us to meet the challenges of this ever-changing medical world. I highly recommend Strategic Solutions—they provide reliable, approachable, and honest services.”

Mary Annn • Office Manager, Capital Eye Care

“Our high Medicaid population required us to attest that we have a Corporate Compliance Program. Strategic Solutions came in and helped us organize our current efforts and formalize an ongoing Compliance Program that meets the state and federal guidelines. They simplified a process that would have taken us weeks to accomplish on our own.”

Mohawk Valley Orthopedics

“We knew our billing was not being done properly. We hired Strategic and they corrected and streamlined our billing process and improved our collections. Our claims get paid with very little delay due to the efficient processes they have in place. This company has allowed us to practice medicine most efficiently and still be confident that we are being paid correctly.”

Fe Mondragon, MD, Mondragon McGrinder Medical Associates, PC