COMPANY HISTORY
Strategic Solutions was formed in 1994 to assist physicians and hospitals in navigating the ever-changing world of healthcare management.
We provide consulting services to physician delivery systems, whether private practice, hospital-based or part of a larger physician network. With a proven track record of increasing efficiency, reducing costs, and increasing profits, our client list, and our reputation continue to grow. We have established clientele covering a wide geographic region including the Capital District, Mid-Hudson Valley, Western New York and the Adirondacks. We also serve clients in Pennsylvania, Vermont, Connecticut, Florida, Maryland, and New Hampshire.
Our principal consultants offer an outstanding combination of extensive and varied healthcare experience in private practice, hospital and insurance company settings. A support staff of more than 100 professionals providing exceptional service and support in medical billing and consulting.
MEET OUR TEAM
LORI JENKINS – CPA
PRESIDENT
Lori Jenkins, CPA, President, has 38 plus years of experience in the financial and operational management of healthcare organizations. Lori has been leading the Strategic Solutions Team for 28 years. Read full bio »
PEGGY DRAHOS
VICE PRESIDENT
Peggy’s 20 years of experience in the private practice setting include medical billing, management of billers and working with clients. Read full bio »
KAREN ROY – CPC
Director of Practice Consulting Services
Karen Roy has more than 30 years of experience in both hospital and private practice settings.
Read full bio »
SARA DIBLASIO – CPC
DIRECTOR OF CODING AND AUDITING
Sara leads the Coding Department. She has extensive experience in medical billing, providing insight and knowledge in coding activities. Read full bio »
DEIDRE DOWLING – MA, CPC, CPCO
DIRECTOR OF ADMINISTRATIVE SERVICES
The Training Department is led by Deidre Dowling. Deidre has been creating and implementing education programs for over 15 years. Read full bio »
SOPHIA LEATHER – MS, BS, CPC
DIRECTOR OF FINANCIAL SERVICES
Sofia has over 8 years of experience in accounting and financial auditing and has worked at a Big Four accounting firm in the Audit practice. Read full bio »
REBECCA LOMBARDO – CPC
DIRECTOR OF BILLING SERVICES
Rebecca Lombardo has been with Strategic Solutions since 2008,with 23 years of experience in both the hospital and private practice setting. Read full bio »
LIBBY MATURA
DIRECTOR OF FACILITY BILLING
Libby works directly with her team of Billing Managers to oversee the development of management staff, and their billing team.
Read full bio »
SCOTT SMITH
DIRECTOR OF INFORMATION SERVICES and TECHNICAL CONSULTING
Scott leads the IT Department, providing hardware/software support, network infrastructure, connectivity, and more. Read full bio »
BECKY WAGNER – BS, AAS
DIRECTOR OF CLIENT RELATIONS
Becky joined Strategic Solutions after spending more than 17 years in Healthcare Revenue Cycle Operations at Albany Med. Read full bio »
BRIANA WILLIAMS
PRACTICE TRANSFORMATION SPECIALIST
Briana, a graduate of Siena College, is a Certified Professional Compliance Officer and Certified Professional Coder. Read full bio »
KAREN NORMINGTON
BUSINESS OPERATION SPECIALIST
Karen is responsible for identifying and establishing new business partnerships throughout the Northeast as well as retention strategies. Read full bio »
“Strategic Solutions has been key in turning our practice into a very efficient, patient-friendly business. Their billing services have improved our financial performance. Their valuable insight into improving workflow, in providing coding education, and in EMR implementation support have allowed us to meet the challenges of this ever-changing medical world. I highly recommend Strategic Solutions—they provide reliable, approachable, and honest services.”
“Our high Medicaid population required us to attest that we have a Corporate Compliance Program. Strategic Solutions came in and helped us organize our current efforts and formalize an ongoing Compliance Program that meets the state and federal guidelines. They simplified a process that would have taken us weeks to accomplish on our own.”
“We knew our billing was not being done properly. We hired Strategic and they corrected and streamlined our billing process and improved our collections. Our claims get paid with very little delay due to the efficient processes they have in place. This company has allowed us to practice medicine most efficiently and still be confident that we are being paid correctly.”